Help Center

Find answers to common questions and get the help you need

Getting Started
3 questions

How do I create an account?
Click the 'Sign In' button in the top right corner, then select 'Create Account'. Fill in your details and verify your email address.
How do I become a creator?
After creating your account, visit the 'Become a Creator' page and complete the creator application process. You'll need to agree to our creator guidelines.
What type of content is allowed?
OnlyFollowers is dedicated to Christian content. This includes Bible studies, sermons, worship music, prayer sessions, and other faith-based content.

Video & Content
3 questions

What video formats are supported?
We support MP4, MOV, AVI, and MKV video formats. Videos should be in HD quality (1080p recommended) for the best viewing experience.
How long can my videos be?
There's no strict limit on video length, but we recommend keeping videos between 5-60 minutes for optimal engagement.
Can I edit my videos after uploading?
You can edit the title, description, and thumbnail after uploading, but you cannot replace the video file itself.

Subscriptions & Payments
3 questions

How do subscriptions work?
Creators can set monthly subscription prices for their content. Subscribers get access to all premium content from that creator.
How do I cancel a subscription?
Go to your 'Subscriptions' page, find the creator you want to unsubscribe from, and click 'Cancel Subscription'.
When am I charged for subscriptions?
You're charged monthly on the same date you originally subscribed. You'll receive an email confirmation for each payment.

Safety & Privacy
3 questions

How do I report inappropriate content?
Click the 'Report' button on any video or creator profile. Our moderation team reviews all reports within 24 hours.
How is my personal information protected?
We use industry-standard encryption and never share your personal information with third parties. See our Privacy Policy for details.
Can I block other users?
Yes, you can block users from your account settings. Blocked users cannot view your content or contact you.

Still need help?

Can't find what you're looking for? Our support team is here to help